Helpful details for a problem
- Which tool, and what you expected to happen.
- The file type and roughly how big it was (for example "HEIC from an iPhone 15, 4 MB" or "scanned PDF, 30 pages").
- Your device and browser (for example "Android, Chrome" or "Windows 11, Edge").
What not to send
The form can't take files, and that's on purpose: please don't paste private details, passwords or document numbers. Your files stay on your device; describe the problem instead.